.root-cause-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
  gap: 18px;
}

.root-cause-card {
  background: var(--panel-soft);
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 18px;
  padding: 16px 18px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.02);
}

.root-cause-card header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
}

.root-cause-headline {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.root-cause-rate {
  font-size: 1.05rem;
  font-weight: 600;
  margin: 0;
  color: var(--text-high);
}

.root-cause-volume {
  font-size: 0.78rem;
  color: var(--text-low);
  margin: 0;
}

.root-cause-tag {
  padding: 4px 10px;
  border-radius: 999px;
  background: rgba(255, 150, 130, 0.16);
  color: #ffb4a3;
  font-size: 0.68rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.root-cause-metrics {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px 12px;
  margin: 0;
}

.root-cause-metrics div {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.root-cause-metrics dt {
  font-size: 0.72rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--text-low);
}

.root-cause-metrics dd {
  margin: 0;
  font-size: 0.88rem;
  font-weight: 600;
  color: var(--text-high);
}

.root-cause-script {
  border-radius: 12px;
  border: 1px dashed rgba(255, 255, 255, 0.1);
  padding: 10px 12px;
  background: rgba(0, 0, 0, 0.15);
}

.root-cause-script span {
  font-size: 0.72rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--text-low);
}

.root-cause-script p {
  margin: 4px 0 0;
  font-size: 0.82rem;
  color: var(--text-high);
  line-height: 1.3;
}

.root-cause-card footer {
  display: flex;
  justify-content: space-between;
  align-items: center;
  font-size: 0.78rem;
  color: var(--text-low);
}

.root-cause-note {
  font-style: italic;
  color: var(--text-mid);
}

.root-cause-pill {
  padding: 4px 10px;
  border-radius: 999px;
  background: rgba(110, 241, 199, 0.12);
  color: #6ef1c7;
  font-size: 0.72rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.rating-chip {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 2px 8px;
  border-radius: 999px;
  background: rgba(255, 214, 102, 0.18);
  color: #ffd666;
  font-size: 0.7rem;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}
.rating-block.sales .score-pill.sales {
  background: rgba(110, 182, 241, 0.18);
  color: #9cd3ff;
}
:root {
  --bg: #0f1115;
  --body-bg: radial-gradient(circle at top right, #1b1f29, #0b0c10 60%);
  --content-bg: #050608;
  --panel: #151921;
  --panel-soft: #1c212c;
  --stroke: #232a36;
  --accent: #6ef1c7;
  --accent-muted: rgba(110, 241, 199, 0.18);
  --text-high: #f4f5f7;
  --text-mid: #a7b0c2;
  --text-low: #6a7388;
  --shadow-soft: 0 24px 60px rgba(1, 5, 10, 0.35);
  --shadow-strong: 0 30px 70px rgba(1, 5, 10, 0.55);
  --divider: rgba(255, 255, 255, 0.08);
  --mono: 'Segoe UI', 'SFMono-Regular', Menlo, monospace;
  --sans: 'Segoe UI', 'SF Pro Display', 'Inter', system-ui, -apple-system, BlinkMacSystemFont, sans-serif;
}

:root[data-theme='light'] {
  --bg: #edf0f7;
  --body-bg: radial-gradient(circle at top right, #f8fbff, #e6ebf5 65%);
  --content-bg: #f7f9fe;
  --panel: #ffffff;
  --panel-soft: #f3f6fc;
  --stroke: #d9e2f2;
  --accent: #2b7a78;
  --accent-muted: rgba(43, 122, 120, 0.12);
  --text-high: #0b1220;
  --text-mid: #4b566f;
  --text-low: #7c869f;
  --shadow-soft: 0 18px 40px rgba(23, 32, 56, 0.12);
  --shadow-strong: 0 28px 65px rgba(20, 32, 58, 0.18);
  --divider: rgba(20, 35, 60, 0.1);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  min-height: 100vh;
  font-family: var(--sans);
  background: var(--body-bg);
  color: var(--text-high);
}

body::after {
  content: '';
  position: fixed;
  inset: 0;
  background: radial-gradient(circle at 20% 20%, rgba(110, 241, 199, 0.12), transparent 35%);
  pointer-events: none;
  z-index: -1;
}

:root[data-theme='light'] body::after {
  background: radial-gradient(circle at 25% 25%, rgba(43, 122, 120, 0.18), transparent 40%);
}

.app-shell {
  display: grid;
  grid-template-columns: 260px 1fr;
  gap: 1px;
  min-height: 100vh;
  background: var(--stroke);
}

.sidebar {
  background: var(--panel);
  padding: 28px 20px;
  display: flex;
  flex-direction: column;
  gap: 32px;
  position: sticky;
  top: 0;
  height: 100vh;
  overflow-y: auto;
  scrollbar-width: none; /* Firefox */
  border-right: 1px solid var(--stroke);
  box-shadow: 12px 0 30px rgba(0, 0, 0, 0.18);
}

.sidebar::-webkit-scrollbar {
  display: none; /* Chrome, Safari */
}

.brand {
  display: flex;
  gap: 12px;
  align-items: center;
  font-size: 0.9rem;
}

.badge {
  width: 40px;
  height: 40px;
  border-radius: 12px;
  background: var(--accent-muted);
  display: grid;
  place-items: center;
  color: var(--accent);
  font-weight: 600;
  font-family: var(--mono);
  letter-spacing: 0.08em;
}

.brand-label {
  margin: 0;
  font-size: 0.85rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--text-high);
}

.brand-subtle {
  margin: 2px 0 0;
  font-size: 0.7rem;
  color: var(--text-low);
}

.nav {
  margin-top: 40px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.nav-item {
  border: 1px solid transparent;
  border-radius: 14px;
  padding: 14px;
  text-align: left;
  background: transparent;
  color: var(--text-mid);
  font-size: 0.85rem;
  letter-spacing: 0.02em;
  font-family: var(--sans);
  transition: background 0.2s ease, color 0.2s ease, border-color 0.2s ease;
  cursor: pointer;
}

.nav-item span {
  display: block;
  font-size: 0.85rem;
  font-weight: 500;
}

.nav-item small {
  display: block;
  margin-top: 6px;
  font-size: 0.7rem;
  color: var(--text-low);
}

.nav-item:hover {
  background: var(--panel-soft);
  border-color: var(--stroke);
  color: var(--text-high);
}

.nav-item.active {
  border-color: var(--accent);
  background: rgba(110, 241, 199, 0.08);
  color: var(--text-high);
}

:root[data-theme='light'] .nav-item:hover {
  background: rgba(43, 122, 120, 0.08);
  border-color: rgba(43, 122, 120, 0.25);
  color: #0b1220;
}

:root[data-theme='light'] .nav-item.active {
  border-color: rgba(43, 122, 120, 0.6);
  background: rgba(43, 122, 120, 0.18);
  color: #0b1220;
}

.nav-divider {
  height: 1px;
  background: var(--stroke);
  margin: 14px 0;
}

.add-later {
  opacity: 0.4;
  cursor: not-allowed;
}

.sidebar-footer {
  border-top: 1px solid var(--stroke);
  padding-top: 16px;
  font-size: 0.7rem;
  color: var(--text-low);
}

.footer-title {
  margin: 0;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.footer-subtitle {
  margin: 4px 0 0;
}

.content {
  background: var(--content-bg);
  padding: 36px 42px;
}

.page-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  border-bottom: 1px solid var(--stroke);
  padding-bottom: 18px;
  margin-bottom: 32px;
}

:root[data-theme='light'] .page-header {
  background: rgba(255, 255, 255, 0.7);
  border-radius: 22px;
  padding: 24px;
  border: 1px solid var(--divider);
  box-shadow: var(--shadow-soft);
}

.page-actions {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.ghost-action {
  background: transparent;
  border: 1px solid var(--stroke);
  color: var(--text-mid);
  padding: 10px 18px;
  border-radius: 999px;
  font-size: 0.7rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  cursor: pointer;
  font-family: var(--mono);
  transition: border-color 0.2s ease, color 0.2s ease, background 0.2s ease;
}

.ghost-action:hover {
  border-color: var(--accent);
  color: var(--text-high);
  background: rgba(110, 241, 199, 0.06);
}

.ghost-action[disabled],
.ghost-action[disabled]:hover {
  opacity: 0.45;
  border-color: rgba(255, 255, 255, 0.15);
  color: var(--text-low);
  cursor: not-allowed;
  background: transparent;
}

.ghost-action.small {
  padding: 6px 14px;
  font-size: 0.62rem;
  height: 40px;
}

.ghost-action.themed {
  border-color: var(--accent);
  color: var(--accent);
  background: transparent;
  letter-spacing: 0.08em;
}

.toast {
  position: fixed;
  right: 18px;
  bottom: 18px;
  z-index: 1100;
  background: var(--panel);
  color: var(--text-high);
  border: 1px solid var(--stroke);
  border-radius: 12px;
  padding: 10px 14px;
  box-shadow: 0 10px 30px rgba(0,0,0,0.4);
  display: none;
}

.toast.visible {
  display: block;
}

/* Demo log layout and indicators */
.demo-entry-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
}

.demo-entry-actions {
  display: flex;
  align-items: center;
  gap: 10px;
}

.status-dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  display: inline-block;
  border: 1px solid rgba(255,255,255,0.15);
}
.dot-green { background: #2ecc71; }
.dot-yellow { background: #f1c40f; }
.dot-red { background: #e74c3c; }

.score-pill {
  display: inline-block;
  padding: 4px 8px;
  border-radius: 999px;
  background: rgba(110, 241, 199, 0.08);
  border: 1px solid var(--stroke);
  font-size: 0.78rem;
  color: var(--text-high);
}

.demo-legend {
  margin-top: 6px;
  margin-bottom: 10px;
  color: var(--text-low);
  font-size: 0.8rem;
  display: flex;
  gap: 14px;
  align-items: center;
}
.demo-legend span { display: inline-flex; align-items: center; gap: 6px; }

/* Demo report cards */
.report-session-list {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.report-session-card {
  background: var(--panel);
  border: 1px solid rgba(255,255,255,0.06);
  border-radius: 18px;
  padding: 16px 18px;
  box-shadow: 0 12px 35px rgba(0, 0, 0, 0.22);
}

.report-session-card header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 20px;
  margin-bottom: 14px;
}

.session-coach {
  font-size: 1.1rem;
  font-weight: 600;
  color: var(--text-high);
}

.session-id {
  margin: 4px 0;
  color: var(--text-low);
}

.session-metrics {
  display: flex;
  align-items: center;
  gap: 8px;
}

.probability-chip.large {
  font-size: 0.82rem;
  font-weight: 600;
  padding: 4px 12px;
  border-radius: 999px;
  background: rgba(110, 241, 199, 0.12);
  border: 1px solid rgba(110, 241, 199, 0.3);
}

.report-session-card .session-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 14px;
}

.report-session-card section {
  border: 1px solid rgba(255,255,255,0.06);
  border-radius: 12px;
  padding: 10px 12px;
  background: rgba(0,0,0,0.2);
}

.report-session-card section h4 {
  margin-bottom: 10px;
  font-size: 0.78rem;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  color: var(--text-low);
}

.report-session-card dl {
  display: grid;
  gap: 4px;
  font-size: 0.85rem;
}

.report-session-card dl div {
  display: flex;
  justify-content: space-between;
  gap: 8px;
}

.report-session-card dt {
  color: var(--text-low);
}

.report-session-card dd {
  color: var(--text-high);
  margin: 0;
}

.lag-chip {
  font-size: 0.72rem;
  color: var(--text-low);
  margin-left: 4px;
}

.report-list {
  list-style: disc;
  padding-left: 16px;
  color: var(--text-high);
  margin: 8px 0;
}

.probability-reasons {
  list-style: disc;
  padding-left: 16px;
  color: var(--text-high);
  margin: 6px 0 0;
}

.probability-reasons li,
.report-list li {
  margin-bottom: 3px;
  font-size: 0.82rem;
}

.sla-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
  gap: 14px;
}

.sla-tile {
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 14px;
  padding: 14px;
  background: rgba(0, 0, 0, 0.3);
}

.sla-tile .metric-label {
  font-size: 0.85rem;
  color: var(--text-low);
}

.sla-tile .metric-value {
  font-size: 1.6rem;
  margin: 6px 0;
}

.filter-bar {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-bottom: 12px;
}

.filter-bar label {
  display: flex;
  flex-direction: column;
  font-size: 0.8rem;
  color: var(--text-low);
  min-width: 280px;
  flex: 1 1 280px;
}

.filter-bar select,
.filter-bar input,
.report-filter-actions .ghost-action,
.report-filter-actions .primary-action {
  min-width: 100px;
  padding: 10px 16px;
  height: 40px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 10px;
  background: rgba(9, 12, 17, 0.85);
  color: var(--text-high);
  font-size: 0.9rem;
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.04);
  width: 100%;
  min-width: 280px;
  height: 44px;
  display: block;
}

.filter-bar select:focus,
.filter-bar input:focus,
.report-filters select:focus,
.report-filters input:focus {
  outline: none;
  border-color: rgba(115, 255, 196, 0.8);
  box-shadow: 0 0 0 2px rgba(115, 255, 196, 0.15);
  background: rgba(11, 16, 23, 0.95);
}

.filter-bar select::placeholder,
.filter-bar input::placeholder,
.report-filters input::placeholder {
  color: rgba(255, 255, 255, 0.4);
}

.filter-bar select option,
.report-filters select option {
  background: #05070b;
  color: var(--text-high);
}

.card-heading-row {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-start;
  justify-content: space-between;
  gap: 18px;
}

.coach-filter-tools {
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
  align-items: flex-start;
}

.coach-filter-tools .toggle-control {
  flex: 0 0 auto;
}

.date-range-control {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-end;
  gap: 14px;
  padding: 12px 16px;
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 16px;
  background: rgba(5, 10, 16, 0.65);
  min-width: 320px;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.04);
}

.date-range-control label {
  display: flex;
  flex-direction: column;
  gap: 6px;
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--text-low);
  min-width: 160px;
}

#coach-date-preset {
  background: rgba(12, 18, 27, 0.9);
  border: 1px solid rgba(255, 255, 255, 0.1);
  color: var(--text-high);
  border-radius: 10px;
  padding: 10px 12px;
  font-size: 0.9rem;
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

#coach-date-preset:focus {
  border-color: rgba(110, 241, 199, 0.85);
  box-shadow: 0 0 0 2px rgba(110, 241, 199, 0.2);
  outline: none;
}


.date-range-custom {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: flex-end;
  flex: 1 1 200px;
}

.date-range-custom input[type='date'] {
  background: rgba(12, 18, 27, 0.9);
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 10px;
  padding: 10px 12px;
  color: var(--text-high);
  font-size: 0.9rem;
}

.date-range-custom input[type='date']:focus {
  border-color: rgba(110, 241, 199, 0.85);
  box-shadow: 0 0 0 2px rgba(110, 241, 199, 0.2);
  outline: none;
}

#coach-date-apply {
  min-width: 120px;
  align-self: flex-end;
}

#coach-date-apply.disabled,
#coach-date-apply:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

:root[data-theme='light'] .date-range-control {
  border-color: rgba(10, 25, 55, 0.12);
  background: rgba(255, 255, 255, 0.92);
  box-shadow: inset 0 0 0 1px rgba(10, 25, 55, 0.05);
}

:root[data-theme='light'] #coach-date-preset,
:root[data-theme='light'] .date-range-custom input[type='date'] {
  background: rgba(255, 255, 255, 0.95);
  border-color: rgba(10, 25, 55, 0.2);
  color: #0b1220;
}

:root[data-theme='light'] #coach-date-preset:focus,
:root[data-theme='light'] .date-range-custom input[type='date']:focus {
  border-color: rgba(24, 170, 152, 0.6);
  box-shadow: 0 0 0 2px rgba(24, 170, 152, 0.15);
}

:root[data-theme='light'] .filter-bar select,
:root[data-theme='light'] .filter-bar input,
:root[data-theme='light'] .report-filters select,
:root[data-theme='light'] .report-filters input {
  background: rgba(255, 255, 255, 0.92);
  border-color: rgba(10, 25, 55, 0.25);
  color: #0b1220;
  box-shadow: inset 0 0 0 1px rgba(10, 25, 55, 0.05);
}

:root[data-theme='light'] .filter-bar select:focus,
:root[data-theme='light'] .filter-bar input:focus,
:root[data-theme='light'] .report-filters select:focus,
:root[data-theme='light'] .report-filters input:focus {
  border-color: rgba(43, 122, 120, 0.6);
  box-shadow: 0 0 0 2px rgba(43, 122, 120, 0.2);
}

:root[data-theme='light'] .filter-bar select::placeholder,
:root[data-theme='light'] .filter-bar input::placeholder,
:root[data-theme='light'] .report-filters input::placeholder {
  color: rgba(11, 18, 32, 0.35);
}

:root[data-theme='light'] .filter-bar select option,
:root[data-theme='light'] .report-filters select option {
  background: #ffffff;
  color: #0b1220;
}

.filter-actions {
  display: flex;
  align-items: flex-end;
  gap: 8px;
}

.coach-phase-line {
  font-size: 0.85rem;
  color: var(--text-high);
  margin: 4px 0;
}

.ghost-action.danger {
  border-color: rgba(255, 131, 131, 0.4);
  color: #ff9b9b;
}

.ghost-action.danger:hover {
  border-color: #ff7b7b;
  color: #ffb9b9;
  background: rgba(255, 123, 123, 0.08);
}

.modal {
  position: fixed;
  inset: 0;
  display: none;
  align-items: center;
  justify-content: center;
  z-index: 1000;
}

.modal[data-visible='true'] {
  display: flex;
}

.modal-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(5, 5, 8, 0.75);
  backdrop-filter: blur(6px);
}

.modal-content {
  position: relative;
  background: var(--panel);
  border: 1px solid var(--stroke);
  border-radius: 18px;
  padding: 28px;
  width: min(420px, 90vw);
  box-shadow: 0 20px 60px rgba(0, 0, 0, 0.45);
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.followup-modal {
  width: min(960px, 96vw);
  padding: 40px 44px;
  gap: 28px;
}

.followup-modal-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
  flex-wrap: wrap;
}

.followup-modal-header .ghost-action {
  margin-left: auto;
}

.followup-initial {
  padding: 14px 16px;
  border-radius: 12px;
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid rgba(255, 255, 255, 0.06);
}

.followup-form {
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.followup-section {
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 16px;
  padding: 18px 20px 22px;
  background: rgba(6, 11, 15, 0.65);
}

.followup-section[data-disabled='true'] {
  opacity: 0.4;
  pointer-events: none;
}

.followup-lock-note {
  margin: 12px 0 0;
  font-size: 0.72rem;
  color: rgba(255, 255, 255, 0.6);
  letter-spacing: 0.04em;
}

.followup-section legend {
  font-size: 0.82rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--text-mid);
  padding: 0 8px;
}

.followup-grid {
  margin-top: 16px;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
  gap: 18px 28px;
}

.followup-actions {
  justify-content: flex-end;
}

.modal-content h3 {
  margin: 0;
  font-size: 1.2rem;
}

.modal-content p {
  margin: 0;
  color: var(--text-mid);
  font-size: 0.9rem;
}

.modal-actions {
  display: flex;
  justify-content: flex-end;
  gap: 12px;
}

.helper-modal {
  position: fixed;
  inset: 0;
  display: none;
  z-index: 1200;
}

.helper-modal[data-visible='true'] {
  display: flex;
}

.helper-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(2, 6, 12, 0.8);
  backdrop-filter: blur(6px);
}

.helper-panel {
  position: relative;
  margin: auto;
  width: min(720px, 90vw);
  height: min(700px, 90vh);
  background: var(--panel);
  border: 1px solid var(--stroke);
  border-radius: 20px;
  box-shadow: 0 30px 80px rgba(0, 0, 0, 0.6);
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.helper-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 20px 24px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.06);
}

.helper-body {
  flex: 1;
  display: flex;
  flex-direction: column;
  padding: 0 24px 24px;
  gap: 16px;
  min-height: 0;
}

.helper-messages {
  flex: 1;
  overflow-y: auto;
  padding: 20px 0;
  display: flex;
  flex-direction: column;
  gap: 12px;
  min-height: 0;
  scrollbar-width: none;
}

.helper-messages::-webkit-scrollbar {
  width: 0;
  height: 0;
}

.helper-message {
  padding: 12px 16px;
  border-radius: 14px;
  font-size: 0.9rem;
  line-height: 1.4;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.05);
}

.helper-message--user {
  align-self: flex-end;
  background: rgba(110, 241, 199, 0.1);
  border: 1px solid rgba(110, 241, 199, 0.4);
}

.helper-message--assistant {
  align-self: flex-start;
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid rgba(255, 255, 255, 0.08);
}

.helper-message--system {
  align-self: center;
  background: transparent;
  border: none;
  color: var(--text-low);
  text-align: center;
  font-size: 0.8rem;
  letter-spacing: 0.03em;
  text-transform: uppercase;
}

.helper-input {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.helper-input textarea {
  width: 100%;
  border-radius: 14px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  background: rgba(8, 12, 18, 0.85);
  color: var(--text-high);
  padding: 14px 16px;
  font-size: 0.95rem;
  resize: vertical;
  min-height: 70px;
}

.helper-input textarea:focus {
  outline: none;
  border-color: rgba(110, 241, 199, 0.8);
  box-shadow: 0 0 0 2px rgba(110, 241, 199, 0.2);
}

.helper-actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
}

.helper-status {
  font-size: 0.8rem;
  color: var(--text-low);
}

:root[data-theme='light'] .helper-panel {
  background: #ffffff;
}

:root[data-theme='light'] .helper-input textarea {
  background: rgba(255, 255, 255, 0.95);
  color: #0b1220;
  border-color: rgba(10, 25, 55, 0.2);
}

:root[data-theme='light'] .helper-input textarea:focus {
  border-color: rgba(24, 170, 152, 0.6);
  box-shadow: 0 0 0 2px rgba(24, 170, 152, 0.15);
}

.import-trigger {
  display: inline-flex;
  gap: 8px;
  align-items: center;
}

.eyebrow {
  margin: 0;
  font-size: 0.65rem;
  letter-spacing: 0.3em;
  text-transform: uppercase;
  color: var(--text-low);
}

h1 {
  margin: 6px 0 0;
  font-weight: 500;
  font-size: 1.8rem;
}

.primary-action {
  background: var(--accent);
  border: none;
  color: #05130c;
  padding: 12px 22px;
  border-radius: 999px;
  font-size: 0.8rem;
  font-weight: 600;
  cursor: pointer;
  font-family: var(--sans);
  letter-spacing: 0.05em;
}

.primary-action.small {
  padding: 8px 18px;
  font-size: 0.68rem;
}

.primary-action.compact {
  padding: 9px 18px;
  font-size: 0.75rem;
  border-radius: 14px;
  height: 40px;
}

.primary-action.themed {
  background: var(--accent);
  color: #05130c;
  box-shadow: none;
}

#section-content {
  display: grid;
  gap: 20px;
}

.card {
  padding: 20px;
  border-radius: 18px;
  background: var(--panel);
  border: 1px solid var(--stroke);
  box-shadow: var(--shadow-soft);
}

.leads-card {
  border: 1px solid rgba(110, 241, 199, 0.15);
  background: linear-gradient(135deg, rgba(110, 241, 199, 0.08), rgba(6, 11, 15, 0.9));
}

.leads-list {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 12px;
}

.lead-row {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 16px;
  border-radius: 14px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(5, 8, 12, 0.65);
  flex-wrap: wrap;
}

:root[data-theme='light'] .lead-row {
  border-color: rgba(10, 25, 55, 0.15);
  background: rgba(255, 255, 255, 0.9);
  box-shadow: 0 8px 20px rgba(35, 60, 110, 0.08);
}

:root[data-theme='light'] .lead-name {
  color: #0b1220;
}

:root[data-theme='light'] .lead-meta {
  color: rgba(11, 18, 32, 0.65);
}

:root[data-theme='light'] .contact-chip {
  background: rgba(24, 89, 201, 0.1);
  border-color: rgba(24, 89, 201, 0.35);
  color: #1a3b7a;
}

.lead-primary {
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.lead-name {
  margin: 0;
  font-size: 0.95rem;
  font-weight: 500;
  color: var(--text-high);
}

.lead-meta {
  margin: 0;
  font-size: 0.78rem;
  color: var(--text-low);
}

.lead-meta.lead-identity {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.contact-chip {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 2px 10px;
  border-radius: 999px;
  background: rgba(110, 241, 199, 0.12);
  border: 1px solid rgba(110, 241, 199, 0.3);
  color: var(--accent);
  font-family: var(--mono);
  font-size: 0.75rem;
  letter-spacing: 0.04em;
}

.lead-secondary {
  display: flex;
  flex-direction: column;
  gap: 6px;
  align-items: flex-end;
  gap: 4px;
  min-width: 150px;
}

.lead-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
}

.lead-pill {
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.lead-pill.converted {
  background: rgba(110, 241, 199, 0.16);
  color: var(--accent);
  border: 1px solid rgba(110, 241, 199, 0.4);
}

.lead-pill.pending {
  background: rgba(255, 214, 102, 0.18);
  color: #ffd666;
  border: 1px solid rgba(255, 214, 102, 0.4);
}

.lead-pill.lost {
  background: rgba(255, 120, 120, 0.15);
  color: #ff9393;
  border: 1px solid rgba(255, 120, 120, 0.35);
}

.card h2 {
  margin: 0 0 10px;
  font-size: 1.05rem;
}

.metrics-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 16px;
}

.metric {
  padding: 16px;
  border-radius: 14px;
  background: var(--panel-soft);
  border: 1px solid var(--stroke);
  transition: border-color 0.2s ease, background 0.2s ease;
}

.metric--good {
  border-color: rgba(110, 241, 199, 0.6);
  background: rgba(110, 241, 199, 0.08);
}

.metric--warn {
  border-color: rgba(255, 214, 102, 0.55);
  background: rgba(255, 214, 102, 0.08);
}

.metric--bad {
  border-color: rgba(255, 138, 128, 0.6);
  background: rgba(255, 138, 128, 0.08);
}

.metric-label {
  margin: 0;
  font-size: 0.7rem;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--text-low);
}

.metric-label--small {
  font-size: 0.6rem;
  letter-spacing: 0.18em;
}

.metric-value {
  margin: 0.35rem 0 0;
  font-size: 1.6rem;
  font-weight: 700;
}

.metric-value--small {
  font-size: 1.2rem;
}

.metric-value--tiny {
  font-size: 0.95rem;
  line-height: 1.2;
}

.table {
  width: 100%;
  border-spacing: 0;
  font-size: 0.8rem;
}

.table thead {
  font-size: 0.7rem;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--text-low);
}

.table th,
.table td {
  padding: 14px 0;
  border-bottom: 1px solid var(--stroke);
}

.table.compact th,
.table.compact td {
  padding: 10px 0;
}

.table-name {
  margin: 0;
  font-weight: 500;
}

.table-sub {
  margin: 4px 0 0;
  font-size: 0.72rem;
  color: var(--text-low);
}

.status-pill {
  padding: 6px 12px;
  border-radius: 999px;
  font-size: 0.7rem;
  letter-spacing: 0.05em;
}

.status-pill.active {
  background: rgba(110, 241, 199, 0.15);
  color: var(--accent);
}

.status-pill.pending {
  background: rgba(255, 214, 102, 0.15);
  color: #ffd666;
}

.status-pill.demo {
  border: 1px solid transparent;
}

.status-pill.demo-yes {
  border-color: var(--accent);
  color: var(--accent);
  background: rgba(110, 241, 199, 0.1);
}

.status-pill.demo-no {
  border-color: #ff7f66;
  color: #ff9d86;
  background: rgba(255, 127, 102, 0.08);
}

.form-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(360px, 1fr));
  gap: 18px;
}

.form-grid .primary-action,
.form-grid-wide .primary-action {
  justify-self: flex-start;
  width: auto;
}

.form-actions,
.form-actions-inline {
  display: flex;
  gap: 12px;
  align-items: center;
  justify-content: flex-start;
  grid-column: 1 / -1;
}

.form-actions button,
.form-actions-inline button {
  margin: 0;
}

.input-field {
  display: flex;
  flex-direction: column;
  gap: 8px;
  font-size: 0.75rem;
  color: var(--text-mid);
  min-width: 280px;
  flex: 1;
}

.input-field span {
  letter-spacing: 0.12em;
  text-transform: uppercase;
  font-size: 0.62rem;
  color: var(--text-low);
}

.input-field input,
.input-field select {
  background: var(--panel-soft);
  border: 1px solid var(--stroke);
  color: var(--text-high);
  padding: 12px 14px;
  border-radius: 12px;
  font-family: var(--sans);
  font-size: 0.85rem;
  height: 44px;
  width: 100%;
  display: block;
}

.input-field input:focus,
.input-field select:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 0 2px rgba(110, 241, 199, 0.15);
}

.input-field textarea {
  background: var(--panel-soft);
  border: 1px solid var(--stroke);
  color: var(--text-high);
  padding: 12px 14px;
  border-radius: 12px;
  font-family: var(--sans);
  font-size: 0.85rem;
  resize: vertical;
  min-height: 110px;
}

.input-field textarea:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 0 2px rgba(110, 241, 199, 0.15);
}

.input-field .hint {
  font-size: 0.65rem;
  color: var(--text-low);
  letter-spacing: 0.08em;
}

.subtle-copy {
  margin: 4px 0 24px;
  color: var(--text-low);
  font-size: 0.85rem;
}

.form-grid-wide {
  grid-template-columns: repeat(auto-fit, minmax(400px, 1fr));
}

.span-2 {
  grid-column: span 2;
}

.report-filters.compact {
  padding: 18px 20px;
  border: 1px solid var(--stroke);
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.02);
  margin-bottom: 18px;
}

.report-filters-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
  gap: 12px 16px;
  align-items: end;
}

.report-filter-row {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 12px 14px;
  align-items: end;
}

.report-filter-row.secondary {
  grid-template-columns: minmax(200px, 1fr) auto;
}

.report-filters .input-field {
  min-width: 0;
}

.report-filter-actions {
  display: flex;
  gap: 10px;
  justify-content: flex-end;
  align-items: center;
}

.report-filter-actions .ghost-action,
.report-filter-actions .primary-action {
  width: auto;
  min-width: 104px;
  height: 38px;
  padding: 8px 18px;
}

.demo-log {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.demo-entry {
  padding: 16px;
  border-radius: 14px;
  border: 1px solid var(--stroke);
  background: var(--panel-soft);
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.demo-entry-title {
  margin: 0;
  font-weight: 600;
  font-size: 1rem;
}

.id-chip {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  margin-left: 8px;
  padding: 2px 8px;
  border-radius: 999px;
  border: 1px solid var(--stroke);
  font-size: 0.65rem;
  color: var(--text-low);
  font-family: var(--mono);
  letter-spacing: 0.06em;
}

.id-chip.small {
  margin-left: 0;
  font-size: 0.6rem;
  padding: 2px 6px;
  letter-spacing: 0.08em;
}

.demo-entry-sub {
  margin: 0;
  color: var(--text-low);
  font-size: 0.8rem;
}

.demo-tags {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.demo-notes {
  margin: 0;
  color: var(--text-mid);
  font-size: 0.85rem;
}

.tracker-form {
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.tracker-meta {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 18px;
}

.tracker-checklist {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
  gap: 10px;
}

.tracker-checklist-section,
.qualitative-section {
  display: flex;
  flex-direction: column;
  gap: 14px;
  padding: 16px;
  border-radius: 18px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.02);
}

.section-heading h3 {
  margin: 0;
  font-size: 0.95rem;
}

.section-heading small {
  color: var(--text-low);
}

.qual-score-banner {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.qual-score-pill {
  display: inline-flex;
  align-items: baseline;
  gap: 4px;
  padding: 6px 12px;
  border-radius: 999px;
  background: rgba(110, 241, 199, 0.12);
  color: var(--accent);
  font-family: var(--mono);
}

.qual-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 10px;
}

.qual-chip {
  display: flex;
  gap: 10px;
  padding: 10px 12px;
  border-radius: 14px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.02);
  font-size: 0.75rem;
  color: var(--text-mid);
}

.qual-chip strong {
  font-size: 0.78rem;
  color: var(--text-high);
}

.qual-chip p {
  margin: 2px 0 0;
  font-size: 0.72rem;
  color: var(--text-low);
}

.qual-chip input[type='checkbox'] {
  width: 16px;
  height: 16px;
  accent-color: var(--accent);
  margin-top: 4px;
}

.check-item {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 10px 14px;
  border-radius: 14px;
  border: 1px solid rgba(255, 255, 255, 0.05);
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.04), rgba(255, 255, 255, 0));
  font-size: 0.78rem;
  color: var(--text-mid);
  transition: border-color 0.2s ease, background 0.2s ease;
}

.check-item.is-yes {
  border-color: rgba(110, 241, 199, 0.6);
  background: rgba(110, 241, 199, 0.12);
  color: var(--text-high);
}

.check-item.is-not-required {
  border-color: rgba(255, 214, 102, 0.6);
  background: rgba(255, 214, 102, 0.15);
  color: #ffd666;
}

.check-item.is-no {
  border-color: rgba(255, 133, 133, 0.5);
  background: rgba(255, 133, 133, 0.12);
  color: #ff9797;
}

.check-item:hover {
  border-color: rgba(110, 241, 199, 0.35);
  background: rgba(110, 241, 199, 0.04);
  color: var(--text-high);
}

.checkline {
  display: flex;
  gap: 10px;
  align-items: center;
  flex: 1;
}

.check-options {
  display: flex;
  flex-direction: column;
  gap: 6px;
  align-items: flex-start;
  min-width: 160px;
}

.checkline input[type='checkbox'] {
  width: 16px;
  height: 16px;
  accent-color: var(--accent);
}

.not-required-toggle {
  display: inline-flex;
  gap: 6px;
  align-items: center;
  font-size: 0.68rem;
  color: var(--text-low);
}

.not-required-toggle input[type='checkbox'] {
  width: 14px;
  height: 14px;
  accent-color: #ffb37c;
}

.no-toggle {
  display: inline-flex;
  gap: 6px;
  align-items: center;
  font-size: 0.68rem;
  color: #ff7f7f;
  padding-left: 0;
}

.no-toggle input[type='checkbox'] {
  width: 14px;
  height: 14px;
  accent-color: #ff7f7f;
}

.toggle-control {
  display: inline-flex;
  align-items: center;
  gap: 12px;
  padding: 6px 14px;
  border-radius: 999px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.03);
  font-size: 0.78rem;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--text-mid);
  cursor: pointer;
  transition: border-color 0.2s ease, background 0.2s ease, color 0.2s ease, box-shadow 0.2s ease;
}

.toggle-control:hover {
  border-color: var(--accent);
  color: var(--text-high);
  background: rgba(110, 241, 199, 0.08);
  box-shadow: 0 6px 18px rgba(0, 0, 0, 0.25);
}

:root[data-theme='light'] .toggle-control {
  border-color: rgba(43, 122, 120, 0.25);
  background: rgba(43, 122, 120, 0.08);
  color: #2b3b56;
}

.toggle-control input[type='checkbox'] {
  appearance: none;
  width: 44px;
  height: 24px;
  border-radius: 999px;
  border: 1px solid rgba(255, 255, 255, 0.25);
  background: rgba(255, 255, 255, 0.12);
  position: relative;
  transition: background 0.2s ease, border-color 0.2s ease;
  outline: none;
}

.toggle-control input[type='checkbox']::after {
  content: '';
  position: absolute;
  top: 50%;
  left: 4px;
  width: 16px;
  height: 16px;
  border-radius: 50%;
  background: var(--text-high);
  transform: translateY(-50%);
  transition: transform 0.2s ease, width 0.2s ease;
  box-shadow: 0 4px 10px rgba(0, 0, 0, 0.35);
}

.toggle-control input[type='checkbox']:checked {
  background: linear-gradient(120deg, var(--accent), #7df7f0);
  border-color: rgba(110, 241, 199, 0.7);
}

.toggle-control input[type='checkbox']:checked::after {
  transform: translate(18px, -50%);
}

.toggle-control input[type='checkbox']:active::after {
  width: 18px;
}

.assessment-list {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.assessment-card {
  border: 1px solid var(--stroke);
  border-radius: 14px;
  padding: 16px;
  background: var(--panel-soft);
}

.assessment-card header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 10px;
}

.score-pill {
  border-radius: 12px;
  padding: 6px 12px;
  background: rgba(110, 241, 199, 0.15);
  color: var(--accent);
  font-size: 0.78rem;
  font-family: var(--mono);
}

.assessment-notes {
  margin: 0;
  font-size: 0.8rem;
  color: var(--text-mid);
}

.assessment-notes.detail {
  margin-top: 6px;
  color: var(--text-high);
}

.assessment-actions {
  display: flex;
  align-items: center;
  gap: 8px;
}

.score-pill.muted {
  background: rgba(255, 255, 255, 0.08);
  color: var(--text-low);
}

.report-table-wrapper {
  overflow-x: auto;
}

.probability-scroll {
  max-height: 420px;
  overflow-y: auto;
  -ms-overflow-style: none; /* IE/Edge */
  scrollbar-width: none; /* Firefox */
}

.probability-scroll::-webkit-scrollbar {
  display: none;
}

.notes-cell {
  max-width: 240px;
  white-space: pre-wrap;
}

.status-pill.conversion.pending {
  background: rgba(255, 214, 102, 0.2);
  color: #ffd666;
}

.status-pill.conversion.converted {
  background: rgba(110, 241, 199, 0.25);
  color: var(--accent);
}

.status-pill.conversion.lost {
  background: rgba(255, 133, 133, 0.2);
  color: #ff9797;
}

#report-metrics {
  margin-top: 32px;
}

.probability-chip {
  display: inline-flex;
  align-items: center;
  margin-left: 8px;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 0.68rem;
  letter-spacing: 0.04em;
  color: #9ceaf6;
  background: rgba(156, 234, 246, 0.14);
}

.probability-reasons {
  margin: 6px 0 0 8px;
  padding-left: 14px;
  font-size: 0.72rem;
  color: var(--text-low);
}

.probability-reasons li {
  margin-bottom: 2px;
}

.coach-performance-signals {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 20px;
}

.signal-line {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  font-size: 0.82rem;
  color: var(--text-mid);
}

.signal-line > div:first-child {
  flex: 1;
}

.signal-line .rating-block {
  min-width: 160px;
  text-align: right;
}

.signal-line.warning span:last-child {
  color: #ffb37c;
}

.coach-performance-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
  gap: 18px;
}

.coach-card {
  border: 1px solid var(--stroke);
  border-radius: 16px;
  padding: 16px;
  background: var(--panel-soft);
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.coach-card header {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.coach-stats {
  display: grid;
  grid-template-columns: repeat(2, minmax(100px, 1fr));
  gap: 12px;
  margin: 0;
}

.coach-stats div {
  background: rgba(255, 255, 255, 0.02);
  padding: 10px;
  border-radius: 12px;
}

.coach-stats dt {
  margin: 0;
  font-size: 0.65rem;
  text-transform: uppercase;
  color: var(--text-low);
}

.coach-stats dd {
  margin: 6px 0 0;
  font-size: 0.95rem;
  color: var(--text-high);
}

.focus-area {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.focus-chip {
  border: 1px dashed var(--stroke);
  border-radius: 999px;
  padding: 6px 12px;
  font-size: 0.7rem;
  color: var(--text-mid);
}

.coach-note {
  margin: 0;
  font-size: 0.78rem;
  color: var(--text-low);
}

.coach-performance-grid .score-pill {
  background: rgba(110, 241, 199, 0.12);
}

.tracker-checklist {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 12px;
  margin-bottom: 24px;
}

.live-score-banner {
  margin: 12px 0 20px;
  padding: 12px 14px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  background: rgba(255, 255, 255, 0.04);
}

.live-score-values {
  display: flex;
  align-items: center;
  gap: 12px;
}

.live-score-values p {
  margin: 0;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  font-size: 0.75rem;
  color: var(--text-low);
}

.live-score-pill {
  display: inline-flex;
  align-items: baseline;
  gap: 4px;
  padding: 6px 10px;
  border-radius: 999px;
  background: linear-gradient(120deg, rgba(101, 226, 176, 0.15), rgba(60, 130, 247, 0.12));
  font-family: var(--mono);
  font-weight: 600;
}

.live-score-pill .unit {
  font-size: 0.7rem;
  text-transform: uppercase;
  color: var(--text-low);
}

.live-score-banner small {
  color: var(--text-low);
}

.check-item {
  border: 1px solid rgba(255, 255, 255, 0.16);
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.02);
}

.overview-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 16px;
}

.overview-metric {
  border: 1px solid rgba(255, 255, 255, 0.05);
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.02);
}

.overview-metric.metric--good {
  border-color: rgba(110, 241, 199, 0.6);
  background: rgba(110, 241, 199, 0.08);
}

.overview-metric.metric--warn {
  border-color: rgba(255, 214, 102, 0.55);
  background: rgba(255, 214, 102, 0.08);
}

.overview-metric.metric--bad {
  border-color: rgba(255, 138, 128, 0.6);
  background: rgba(255, 138, 128, 0.08);
}

.overview-detail {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 20px;
}

.overview-detail h3 {
  margin-top: 0;
  font-size: 0.95rem;
  color: var(--text-mid);
}

.timeline-line {
  display: flex;
  justify-content: space-between;
  font-size: 0.8rem;
  margin: 8px 0;
  color: var(--text-high);
}

.timeline-line.warning {
  color: #ffd79f;
}

.timeline-line.highlight {
  color: #9ceaf6;
}

:root[data-theme='light'] .timeline-line.warning {
  color: #c95016;
}

:root[data-theme='light'] .timeline-line.highlight {
  color: #0c5fd9;
}

:root[data-theme='light'] .table-sub {
  color: #53607c;
}

:root[data-theme='light'] .eyebrow {
  color: #5d6a88;
}

:root[data-theme='light'] .probability-chip,
:root[data-theme='light'] .probability-chip.large {
  background: rgba(30, 131, 116, 0.12);
  border-color: rgba(30, 131, 116, 0.4);
  color: #1b4f49;
}

:root[data-theme='light'] .status-chip.overdue {
  color: #c0392b;
  border-color: rgba(192, 57, 43, 0.4);
  background: rgba(192, 57, 43, 0.14);
}

:root[data-theme='light'] .status-chip.upcoming {
  color: #1859c9;
  border-color: rgba(24, 89, 201, 0.4);
  background: rgba(24, 89, 201, 0.14);
}

:root[data-theme='light'] .status-chip.due {
  color: #ca8c15;
  border-color: rgba(202, 140, 21, 0.4);
  background: rgba(202, 140, 21, 0.14);
}

:root[data-theme='light'] .followup-card {
  background: linear-gradient(135deg, #fffefe, #f3f5ff);
  border-color: rgba(20, 35, 60, 0.12);
}

:root[data-theme='light'] .followup-row {
  background: rgba(255, 255, 255, 0.9);
  border-color: rgba(20, 35, 60, 0.15);
}

:root[data-theme='light'] .followup-stage-pill {
  background: rgba(24, 89, 201, 0.12);
  color: #0d3a8b;
  border-color: rgba(24, 89, 201, 0.18);
}

:root[data-theme='light'] .followup-contact {
  color: #0a223f;
}

:root[data-theme='light'] .followup-open {
  border-color: rgba(24, 89, 201, 0.6);
  color: #0d3a8b;
}

:root[data-theme='light'] .followup-open:hover {
  background: rgba(24, 89, 201, 0.12);
}

:root[data-theme='light'] .root-cause-card {
  background: linear-gradient(180deg, #ffffff, #f6f7ff);
  border-color: rgba(21, 35, 66, 0.12);
}

:root[data-theme='light'] .root-cause-script {
  background: rgba(24, 89, 201, 0.08);
  border-color: rgba(24, 89, 201, 0.18);
}

:root[data-theme='light'] .root-cause-tag {
  background: rgba(192, 57, 43, 0.15);
  color: #912419;
}

:root[data-theme='light'] .root-cause-pill {
  background: rgba(30, 131, 116, 0.16);
  color: #1b4f49;
}

:root[data-theme='light'] .lead-pill.pending {
  background: rgba(255, 190, 70, 0.25);
  color: #965f00;
  border-color: rgba(255, 190, 70, 0.5);
}

:root[data-theme='light'] .lead-pill.lost {
  background: rgba(255, 140, 140, 0.2);
  color: #972020;
  border-color: rgba(255, 140, 140, 0.5);
}

:root[data-theme='light'] .lead-pill.converted {
  background: rgba(30, 131, 116, 0.2);
  color: #155148;
  border-color: rgba(30, 131, 116, 0.5);
}

:root[data-theme='light'] #coaches-table tbody tr:nth-child(odd) {
  background: rgba(13, 58, 139, 0.06);
}

:root[data-theme='light'] .coach-card {
  background: #ffffff;
  border-color: rgba(18, 35, 70, 0.15);
}

:root[data-theme='light'] .score-pill {
  background: rgba(24, 89, 201, 0.16);
  color: #0d3a8b;
}

:root[data-theme='light'] .rating-block .score-pill {
  background: #dbe9ff;
  color: #0b3c9b;
  border: 1px solid rgba(24, 89, 201, 0.3);
  box-shadow: 0 6px 14px rgba(24, 89, 201, 0.12);
}

:root[data-theme='light'] .rating-block .table-sub {
  color: #32425f;
  font-weight: 600;
  letter-spacing: 0.01em;
}

:root[data-theme='light'] .focus-chip {
  background: rgba(192, 57, 43, 0.08);
  color: #8f2015;
}

:root[data-theme='light'] .followup-count-pill.is-clear {
  color: #1a6c5f;
  border-color: rgba(26, 108, 95, 0.4);
  background: rgba(26, 108, 95, 0.12);
}

:root[data-theme='light'] .followup-filters {
  background: rgba(255, 255, 255, 0.86);
  border-color: rgba(20, 35, 60, 0.1);
}

:root[data-theme='light'] .followup-filter-field input,
:root[data-theme='light'] .followup-filter-field select {
  background: rgba(13, 58, 139, 0.05);
  border-color: rgba(24, 89, 201, 0.2);
  color: #08162f;
}

:root[data-theme='light'] .followup-filter-field input:focus,
:root[data-theme='light'] .followup-filter-field select:focus {
  border-color: rgba(24, 89, 201, 0.6);
  box-shadow: 0 0 0 2px rgba(24, 89, 201, 0.15);
}

:root[data-theme='light'] .ghost-action {
  border-color: rgba(24, 89, 201, 0.25);
  color: #0d3a8b;
}

:root[data-theme='light'] .ghost-action:hover {
  background: rgba(24, 89, 201, 0.08);
}

:root[data-theme='light'] .primary-action {
  background: linear-gradient(120deg, #1fbba6, #0f5db7);
  color: #fff;
  box-shadow: 0 15px 30px rgba(15, 93, 183, 0.25);
}

:root[data-theme='light'] .primary-action.themed {
  background: linear-gradient(120deg, #0f5db7, #1fbba6);
  color: #fff;
}

:root[data-theme='light'] .sidebar {
  background: linear-gradient(180deg, #ffffff 0%, #f0f4ff 100%);
  border-right: 1px solid rgba(24, 54, 97, 0.2);
  box-shadow: inset -1px 0 0 rgba(24, 54, 97, 0.1);
}

:root[data-theme='light'] .brand-subtle {
  color: #7a88a8;
}

:root[data-theme='light'] .nav-item small {
  color: #5f6f8c;
}

:root[data-theme='light'] .nav-divider {
  background: rgba(24, 54, 97, 0.15);
}

:root[data-theme='light'] .overview-metric {
  border-color: rgba(24, 89, 201, 0.12);
  background: rgba(24, 89, 201, 0.05);
  color: #0b1220;
}

:root[data-theme='light'] .overview-metric.metric--good {
  border-color: rgba(31, 187, 166, 0.4);
  background: rgba(31, 187, 166, 0.15);
}

:root[data-theme='light'] .overview-metric.metric--warn {
  border-color: rgba(255, 190, 70, 0.5);
  background: rgba(255, 190, 70, 0.18);
}

:root[data-theme='light'] .overview-metric.metric--bad {
  border-color: rgba(255, 120, 130, 0.55);
  background: rgba(255, 120, 130, 0.18);
}

:root[data-theme='light'] .leads-card {
  background: linear-gradient(140deg, rgba(24, 89, 201, 0.12), rgba(31, 187, 166, 0.12));
  border-color: rgba(24, 89, 201, 0.2);
}

:root[data-theme='light'] .sla-tile {
  background: rgba(255, 255, 255, 0.92);
  border: 1px solid rgba(24, 54, 97, 0.1);
}

:root[data-theme='light'] .followup-shell {
  background: linear-gradient(160deg, #ffffff, #f3f6ff);
  border-color: rgba(24, 54, 97, 0.1);
  box-shadow: var(--shadow-soft);
}

:root[data-theme='light'] .followup-hero {
  background: linear-gradient(135deg, rgba(24, 89, 201, 0.08), rgba(31, 187, 166, 0.12));
  border-color: rgba(24, 54, 97, 0.15);
}

:root[data-theme='light'] .coach-stats div {
  background: rgba(24, 89, 201, 0.06);
}

:root[data-theme='light'] .timeline-line {
  color: #0b1220;
}

:root[data-theme='light'] .live-score-banner {
  border-color: rgba(24, 54, 97, 0.18);
  background: rgba(24, 89, 201, 0.05);
}

:root[data-theme='light'] .check-item {
  border-color: rgba(24, 89, 201, 0.2);
  background: rgba(24, 89, 201, 0.05);
}

.empty-state {
  margin: 0;
  padding: 12px 0;
  color: var(--text-low);
  font-size: 0.85rem;
}

@media (max-width: 960px) {
  .app-shell {
    grid-template-columns: 1fr;
  }
  .sidebar {
    height: auto;
    position: static;
    border-bottom: 1px solid var(--stroke);
  }
  .content {
    padding: 24px;
  }
  .page-header {
    flex-direction: column;
    align-items: flex-start;
    gap: 18px;
  }
  .page-actions {
    width: 100%;
    justify-content: flex-start;
  }
}